KHT Aviation Recruitment

Thụy Hậu|11/03/2022 16:34

(VLR) KHT Aviation offers some of the best employee perks, opportunities for career growth, work that positively impacts the human race and innovative culture. Working for a leading GSA company in Vietnam and in the developed air cargo industry, friendly and dynamic working environment, good chance to learn knowledge in aviation, many challenges but also many deserved achievements.

Job description
- Sales activities (both indoor/outdoor) to cargo agents to fulfill capacity of flights.

- Approach potential customers, maintain good relationship with regular accounts, accomplish Sales strategy based on guideline & discussion with Manager.

- Working on proper Pricing scheme to ensure Revenue & Profit which company/manager require.

- Dig out information in market: market rates, competitor’s rates, competitor activities, get feedback from customers on pricing & market situation.

- Input data of shipments (CW, GW, Selling rates) on CMS & submit to Manager on time.

- Submit weekly, monthly Sales report to Manager.

- Update Sales Reports & submit to finance team with copy to Manager.

- Handle Booking reservation on system.

- Sending booking confirmation & rate confirmation to customers.

- Tracing/tracking shipments & update to customers.

- Handle claim process for customers & submit claim on system/to principal.

- Solving irregularity (offload, missing, damage, no-show, changing information…)

- Compliance to ensure cargo bookings are in line with regulation, policy of principals & manager.

- Monitor outstanding debt with customers to ensure payments for company on time.

- Coordinate closely with finance team & pushing outstanding debt based on credit term company’s policy.

- Take care and build-up good relationships with customers, cargo agents

- Receive and handle all requests of customers

- Follow up the shipment, tracing and update status of shipments from shipment’s acceptance to arrival

- Support accountant for summarization shipments’ data, update tonnage on Cargo sales report weekly and monthly

- Maintain and expand business in the assigned area.

- Negotiate agreements and resolves potential issues or problems with clients.

- To ensure existing and potential customers are aware of KHT’s products and services, are serviced to their satisfaction and are motivated to use.

- Create awareness of all the products and services in the area to magnify market influence and generate future sales

- Develop sales network and price structure to attain targets and increase revenues including visit to the customers.
- Implement customer service procedures to ensure customer satisfaction.

- Prepare Sales activities reports such as Sales performance report/ Contract

- Involve in business strategies with Sales Supervisor/ Sales Manager

- Other duties to be assigned in specific situation.

- Channel of report: directly to Manager

Knowledge and skill essential
- Qualification: Bachelor Degree of Foreign Economics or related field

- Experience & Knowledge

+ At least two years of forwarder or air cargo job

+ Have good Knowledge of air cargo industry, cargo market

+ Can do the tariff, booking system, good communicate with customers.

+ Able to write the quotation, email in English.

+ Can work OT & flexible in working time

+ Can work hard at every situation

+ Have knowledge about cargo market, cargo agents

+ Can write email in English, good English speaking.

+ English communication in 4 skills

- Soft skill required

+ Flexible

+ Mature

+ Aggressive

+ Hard working

+ Supportive

+ Teamwork

+ Good communication

+ Good cooperation

+ Good compliance

+ Strong at explanation

+ Problem solving skill

+ Confident

+ Faithful

- Technology: MS Word, excel, power points, outlook, internet, email, booking system.

- Language

+ Fluent in Vietnamese

+ Good in English (writing, speaking and listening)

- Special requirement

+ Can handle many tasks at the same time

+ Complete unscheduled deadline

+ Skillful communication with airlines and customers

Location of work
The working location is mostly around Tan Son Nhat airport and near cargo terminal.

Minimum performance standards
- Report regularly & directly to Cargo Manager.

- Make mistakes in cargo sales skills less than 10% of monthly.

- Right person to do the right job

- Good communication and coordination with co-workers and Manager

Summit cv to hr department


Tel: 0903 325 690

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KHT Aviation Recruitment