WEIXIN: A 20 year companion to Vietnam s logistics development

Weixin Cargo Services Co., Ltd was established in 1994 as the first private company in Viet Nam operating in international logistics sector. Weixin’s development goes along with development history of Viet Nam‘s logistics sector. Ms Le Thi Viet Thu, Managing Director of Weixin had a discussion with Vietnam Logistics Review before Weixin’s 20^th anniversary.

Can you tell us about foundation history and operation scale of Weixin?

Weixin Cargo Services Co., Ltd was established in 1994 as the first private company in Viet Nam operating as international freight forwarder and NVOCC. Now we have 5 offices in Viet Nam at Ho Chi Minh City, Hanoi capital, Haiphong City, Da Nang city and Phnompenh-Cambodia and representation offices in United States, Australia, Singapore, Taiwan and Philippines.

In course of our 20 years of operation, Weixin Cargo Services Co., Ltd has been well known as the leading international forwarding company in Vietnam and Cambodia by professional operations and information technology application in the whole system in order to improve service level to the best.

Dear Ms Thu, is multimodal transport Weixin’s main service?

Nowadays, Weixin is proud to offer total logistics supply chain at top level 5PL in Viet Nam and Cambodia. It means we are able to settle all customers’ demands from transportation of general cargo, over-weight and over-height cargo, packing, warehousing, distributing up to selling all kinds of goods to market by our owned E-commerce system which websites are the most well known as an efficient selling channel as well as high reputation in goods quality and services.

We also offer inland transportation between Viet Nam and Cambodia for imported shipment from other countries to Cambodia via Ho Chi Minh city with cheaper cost and shorter transit time than transiting via Singapore

In the difficult economy period nowadays, what is Weixin’s strategy to build a strong brand?

Since established date with the slogan “Our job is to make yours as easy as possible” we are believed that clients will be satisfied with our services in the economic crisis by our professional service system of multi - fields and technical support.

We can help our clients to reduce the cost at the lowest as possible in following jobs that clients need to develop their clients & markets in the economic crisis as

+ Increasing the following marketing activities: sales promotion, advertising, PR and media.

+ Optimizing the logistics supply chain and warehouses.

+ Developing the online sales channel.

+ Broadening the retail distribution system to rural areas, big cities or other countries.

What are Weixin’s important and particular factors to compete with other big logistics companies in Viet Nam?

Besides to a professional and experienced team who serves with the spirit “Wholehearted – Energetic – Dynamic – Creative”, by new services that we invested and developed over 10 years. We are the trust place which clients can believe in choosing services for their business.

What are Weixin’s solutions to reduce cost for customers?

Nowadays, it should be applied high information technology in managing and professional skills besides service system of multi-fields and well professional staffs

E-solutions becoming our super powerful motive in all operations and services therefore our customers have been served with the cheapest cost and highest speed and the most excellent result and quality.

With 20 years of development, what are Weixin’s advantages and disadvantages received from infrastructure, customs, etc. ?

In course of our 20 years of operation, we see that now customs systems are sanitized more than before. The company can save the manpower, operation cost in customs clerance because the customs officers apply E-manifest and E-customs. The customs laws are also more reasonable and clearer than in the past.

On the occasion of Weixin’s 20^th anniversary, can you say something to customers?

Demands for electronic declaration development are getting more developed and diversified as FDA declaration for food products imported into America, E- customs declaration, etc. Therefore, Weixin is not only specialized in logistics but also provide other services, especially E – service provider to meet customer’s demands.

Specially, nowadays we become a companion of clients in development and opening market in Viet Nam and to worldwide market throughout E-commercial by developing website www.golmart.vn & GIMC department (Global Integrated Marketing Communication) and the effective distributing channel.

Thank you very much, Mrs Viet Thu!